As a Customer Service Specialist of AZOM Outsourcing, you will be the primary point of contact for customers, handling inquiries, resolving complaints, and providing support through various channels such as Email Support, Chat Support, and Cold Calling. Your role will involve promoting products, processing orders, managing logistics, and ensuring customer satisfaction through excellent communication skills, problem-solving abilities, and a customer-centric approach. Experience in customer service or related fields, proficiency in computer skills, and familiarity with CRM software will be beneficial in excelling in this dynamic and rewarding role.